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Roof calculator frequently asked questions

Roof Frequently Asked Questions Registration


What is the difference between the registered and unregistered version ?
How can I change the registered to: name in the registered version ?
I have lost my registration number now what do I do ?
I keep getting ” Invalid registration number entered” what do I do ?
Are upgrades free ?
Can I use the RoofCalWriter program on more than 1 computer ?
I am evaluating your software and need more uses, what can I do ?
Where can I purchase your software ?
Can I get CD copy of the software?
I have purchased the software and found it does not fit my needs, Can I get a refund ?

RQ: What is the difference between the registered and unregistered version ?
A: There is no difference the unregistered version has all the features of the registered version

Q: How can I change the the registered to: name in the registered version ?
A: From the main toolbar click tools, register, a form opens with your name. Delete this name and enter a new name. You will also need to enter your registration number.

Q: I have lost my registration number now what do I do ?
A Email us with your purchase information and we will send a replacement.

Q: I keep getting Invalid registration number entered what do I do ?
A: If you are sure you are entering the number exactly as you received it. Then the most likely cause is you have downloaded and installed a different program than you purchased.

Q: Are upgrades free ?
A: Minor version upgrades are free. Major upgrades are not free. Registered users can upgrade for about 1/2 the price of the new program price. A major version starts with a full number like 6 a minor version is the full number plus a “.” and minor version number. eg: 6.4 The 6 is a major version and the 4 is a minor version. Major versions need new registration versions do not.

Q: Can I use the RoofCalWriter program on more than 1 computer ?
A: You can use the RoofCalWriter program on up to 5 computers

Q: I am evaluating your software and need more uses, what can I do ?
A: Send us an email at and will send you a file allowing more uses

Q: Where can I purchase your software ?
A: To open our buy web page. Click here

Q: Can I get CD copy of the software?
A: Our software is for download only. Email us an email at sales@roofgenius.comand we will send a cd, after you have purchased our software

Q: I have purchased the software and found it does not fit my needs,Can I get a refund ?
A: Within 30 days after purchase you can get a refund. We will send instructions on the steps you need to take.